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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronnie Porter

August 14, 2025

5  out of  5
rating by Ronnie Porter
"Needed immediate help with renters insurance and they did a great job helping me in such a short notice"
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John Kibler

August 12, 2025

5  out of  5
rating by John Kibler
"Ive been a client of Julie Bass for more than a decade and she is by far the best agency I’ve ever worked with. Professional, thoughtful, dedicated and knowledgeable. AND, in this day of technology and AI, she specializes in old school customer service emphasizing relationships, empathy and dedication."
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Mary Lokuta

August 5, 2025

5  out of  5
rating by Mary Lokuta
"We have been with State Farm for almost 30 years and have worked with Julie for almost 20 years. She is so incredibly responsive and attentive. She has helped us through our car insurance, home insurance, and our children's' rental insurance. She always looks out for our best interests. Highly recommend!"
We responded:
"A true feel good moment today! Thank you so much for your kind words and long-standing trust over the years. It means the world to me to be part of your family’s journey — from cars to homes to your kids launching out on their own. I’m truly grateful for the opportunity to look out for you and appreciate your recommendation more than you know!"
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James Huff

August 4, 2025

5  out of  5
rating by James Huff
"Fast friendly competent personal service. A refreshing blessing compared to progressives on line services"
We responded:
"Thanks so much! We’re blushing faster than our quote system loads 🥰. So glad you found our service refreshing—personal, competent, and friendly is our daily standard. We’ll take that over “please hold” any day. Come by anytime—our door (and Jake’s cardboard cutout) is always open!"
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Iara Garcia

July 30, 2025

5  out of  5
rating by Iara Garcia
"Julie Bass and Samm went above and beyond to make sure I had the best and fair price for my home and auto insurance. We have been with them since we bought our home 6 years ago."
We responded:
"Thank you so much for the kind words and for trusting us over the past 6 years—it means the world to us! 🏡🚗 We’re so glad you felt taken care of and that Samm and I could help find you the best, fairest coverage. You’re not just a policy number here—you’re part of the Julie Bass Agency Team family, and we’re always here when you need us!"
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Jason Wilson

July 16, 2025

5  out of  5
rating by Jason Wilson
"Always friendly, helpful and available when you need them. There willingness to sit down and go through your insurance policy to ensure your getting the cheapest rates is awesome. I have been with Julie since 2004 and even though I moved to a different city I stayed with them as their loyalty, reliability, and friendliness is second to known. They know everything that's going on with your family and Im sure I'll stay with them for years to come."
We responded:
"Jason, your words truly mean the world to us — thank you! It’s been an honor to be your insurance team since 2004, and we’re so grateful for the trust you continue to place in us, even after moving to a different city. Loyalty like yours doesn’t go unnoticed — and neither does your kind heart. We’ll always take the time to sit down, review your policies, and make sure you’re getting the right coverage at the best value. Knowing your family and being part of your story is one of the best parts of what we do. We’re here for you for the long haul — and proud to be on your team for many more years to come! With gratitude, Julie and the Team"
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Kimberly A Robinson

July 15, 2025

5  out of  5
rating by Kimberly A Robinson
"Julie Bass so many Great thoughts come to me when I think about how many great conversations we've had how you genuinely always asked about my kids You've been so AWESOME with me and ALL of my Insurance needs you always talk to me and not at me and now days that type of Professionalism is so hard to find these days I just TRULY ADORE and RESPECT you for all you do for me.The Team you create is as AWESOME as you which tells alot about the LEADER they follow.Continue to be our #1 Julie and we will all stay with you we all know we got the BEST :) l"
We responded:
"Wow — this truly means the world to me. Thank you for taking the time to share such kind words. I’m so grateful for the real conversations and laughs we’ve shared over the years — hearing about your kids, your life, and being able to walk alongside you through every insurance decision has been an honor. Your trust, your loyalty, and your encouragement mean more than I can say. And thank you for seeing the heart in my team — they’re amazing humans, and it brings me so much joy that you feel the care they put into every conversation too. We’ll keep showing up for you, always. With deep gratitude , Julie "
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Mark Thering

July 9, 2025

5  out of  5
rating by Mark Thering
"Thank you Patrick for your quick and professional help with my car insurance transfer to my newer car:-)"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Patrick was able to make your car insurance transfer smooth and speedy. Hope you’re loving that new ride — it’s always exciting to upgrade! 😊 — The Julie Bass State Farm Agency Team"
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Theodore Reed

June 26, 2025

5  out of  5
rating by Theodore Reed
"Julie is fantastic with courteous and prompt service. I highly recommend her!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you’ve had a great experience with Julie and the team. Courteous and prompt service is exactly what we strive for every day. We truly appreciate your recommendation—it means the world to us!—The Julie Bass State Farm Agency Team"
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Mickey Reynolds

June 17, 2025

5  out of  5
rating by Mickey Reynolds
"Julie Bass and her staff have been our agency for many years and we have always been happy with the service they provide. Thank you for making it easy!"
We responded:
"We love hearing this—thank you! It’s our mission to make insurance feel easy (and maybe even a little fun). Big thanks from me and the whole Julie Bass State Farm Agency Team for trusting us over the years. Whether you walk in, call, click, or drop us a note—we’re always just around the corner when you need us!"
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Elizabeth Tucker

June 14, 2025

5  out of  5
rating by Elizabeth Tucker
"Have been with Julie Bass for many years for home and auto insurance. She and her team are great!"
We responded:
"Thank you for the shoutout—and for being part of the JB State Farm Agency family all these years! We like to think of ourselves as your insurance pit crew: fast, friendly, and always ready with coverage. We truly appreciate you and love being on your team!"
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Staci Marrese-Wheeler

June 12, 2025

5  out of  5
rating by Staci Marrese-Wheeler
"Julie Bass offers incredible customer service with excellent insurance! I walked in looking for a policy and received all the information and the insurance I needed in a prompt, professional, effective and friendly manner. Highly recommend!"
We responded:
"What an awesome review to receive—thank you! We’re so glad your visit to our office was helpful and left you feeling confident in your coverage. Providing clear, timely, and friendly service is what we aim for every day. We truly appreciate your recommendation and look forward to being here whenever you need us.— Julie & Team "
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Brandi K

June 11, 2025

5  out of  5
rating by Brandi K
"Thank you to the staff at State Farm for the quick response to some changes of my policy!"
We responded:
"Thank you so much for taking the time to leave this kind review! We’re so glad we could help with your policy changes quickly and smoothly. It’s always our goal to make things easy and stress-free for you. We truly appreciate your trust in our team! Thank you- Julie and the team! "
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Brittany Falk

June 11, 2025

5  out of  5
rating by Brittany Falk
"I have not been with Julie and her team long but within a few months, we had to file an auto claim and it was handled quite well. Julie set up a call with us to go over the claim, discuss its progress and address any of our questions. She was very personable and seemed to have our safety and happiness in mind. We had a few admin questions and she quickly gave us answered and took action where she could. In addition, she never tried to push additional State Farm policies on us but instead praised us for making decisions that were best for our family and even supplied us with some outside contacts for other service needs in our life. I would highly recommend Julie and her team!! If we are treated as well as we have been so far, we will be lifetime clients!"
We responded:
"Wow—thank you so much for this thoughtful and generous review! We’re truly honored by your words and grateful to walk alongside your family as your insurance team. Helping you through your auto claim and being a resource—not just for insurance, but for whatever life throws your way—is exactly what we strive for every day. It means the world to us that you felt genuinely cared for and never pressured. Your trust is not something we take lightly, and we’re so thankful to be earning the chance to support you not just today, but hopefully for years to come. From all of us at the Julie Bass State Farm Agency, thank you again for the kind recommendation—it truly made our day!"
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Bill Zehner

June 10, 2025

5  out of  5
rating by Bill Zehner
"Our business has long been a client of Julie's and we have been very satisfied with their service and attention to our business needs."
We responded:
"Thank you so much for your kind words and your long-time trust in our team! We truly value the opportunity to support your business and are always here to help however we can. Grateful for the partnership! – Julie & Team"
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Stuart Aase

May 28, 2025

5  out of  5
rating by Stuart Aase
"Always prompt and professional in tending to whatever is needed. I would never leave State Farm."
We responded:
"Thank you so much for your kind words! We’re truly grateful for your trust and loyalty. It means the world to us that you feel well taken care of — prompt, professional service is exactly what we strive for every day. We’re proud to be your State Farm agency and look forward to being here for you whenever you need us!"
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Raquel Castaneda

May 20, 2025

5  out of  5
rating by Raquel Castaneda
"I always receive great service when I contact my agent. Jessica is very professional and quick to assist. Thank you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had great experiences with our team. Jessica takes pride in providing prompt and professional service, and we’ll be sure to share your feedback with her. We’re always here when you need us!"
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Grace Romo

May 14, 2025

5  out of  5
rating by Grace Romo
"I do appreciate the staff being so prompt in getting me the documents I needed. It’s greatly appreciated."
We responded:
"Thank you so much for your kind words! We’re so glad we could get you the documents you needed quickly — our team always aims to make things easy and efficient for you. We truly appreciate you taking the time to share your experience! "
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Robert Magnan

May 8, 2025

5  out of  5
rating by Robert Magnan
"I've been going back and forth with my apartment property management company. I was very frustrated when I called State Farm for documentation. Fortunately, I got Patrick Unson, who answered my question before I'd even finished asking. What a relief!"
We responded:
"Thanks for the high five! We’re so glad Patrick could jump in with the info you needed right away. We’re always here to help!"
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Jim Ravenscroft

April 30, 2025

5  out of  5
rating by Jim Ravenscroft
"Always very helpful and caring best I've had!! I would recommend them to anyone!!"
We responded:
"“Thank you so much for your kind words! We think you are the best! We’re truly grateful for your trust and support. It means a lot to us to know we’ve made a positive impact, and we’re always here when you need us!"
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Andy Ciesla

April 23, 2025

5  out of  5
rating by Andy Ciesla
"Julie was great in helping me renew my renters insurance! Quick and efficient!"
We responded:
"Thank you for the great review! We’re so glad we have the opportunity to be able to help make your renters insurance renewal quick and easy. We appreciate you choosing us!"
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robin schmidt

April 14, 2025

5  out of  5
rating by robin schmidt
"Julie and her team are on top of things, even if her clients are not! We appreciate their expertise and attention to detail and looking out for our best interest."
We responded:
"Thank you, Robin, for your wonderful feedback! I’m glad to know that our team’s knowledge and attention to detail have made a positive impact. We’re here to support your best interests and are always ready to assist with any future needs or questions."
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Kassandra Reed

April 11, 2025

5  out of  5
rating by Kassandra Reed
"Julie and her team are always there when I need them, even when I drop in unannounced! Always communicative and helpful!"
We responded:
"Thank you so much, Kassandra! We truly appreciate your kind words. It’s always a pleasure to see you—whether it’s planned or a surprise visit! Our team is always here to help however we can. Thanks for being a part of our State Farm Family. "
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Chris Snelling

March 31, 2025

5  out of  5
rating by Chris Snelling
"This team came highly recommended and they were hands down the best provider of homeowners insurance for me, as well as a pleasure to work with."
We responded:
"Thank you Chris!!! We are delighted to work with you. Congratulations on the new home. "
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Deborah Sullivan

March 28, 2025

5  out of  5
rating by Deborah Sullivan
"I was very pleased with the help I received today. Both phone calls were quickly responded to. I have had good interactions with a number of office personnel at State Farm. Thank you."
We responded:
"Thank you for your kind words! We’re so glad we could assist you quickly and that you’ve had great interactions with our team. Providing prompt and friendly service is always our goal! We appreciate you and look forward to helping whenever you need us"