
State Farm® Insurance Agent Julie Bass
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grace Romo
May 14, 2025
"I do appreciate the staff being so prompt in getting me the documents I needed. It’s greatly appreciated."
"Thank you so much for your kind words! We’re so glad we could get you the documents you needed quickly — our team always aims to make things easy and efficient for you. We truly appreciate you taking the time to share your experience! "
Robert Magnan
May 8, 2025
"I've been going back and forth with my apartment property management company. I was very frustrated when I called State Farm for documentation. Fortunately, I got Patrick Unson, who answered my question before I'd even finished asking. What a relief!"
"Thanks for the high five! We’re so glad Patrick could jump in with the info you needed right away. We’re always here to help!"
Jim Ravenscroft
April 30, 2025
"Always very helpful and caring best I've had!! I would recommend them to anyone!!"
"“Thank you so much for your kind words! We think you are the best! We’re truly grateful for your trust and support. It means a lot to us to know we’ve made a positive impact, and we’re always here when you need us!"
Andy Ciesla
April 23, 2025
"Julie was great in helping me renew my renters insurance! Quick and efficient!"
"Thank you for the great review! We’re so glad we have the opportunity to be able to help make your renters insurance renewal quick and easy. We appreciate you choosing us!"
robin schmidt
April 14, 2025
"Julie and her team are on top of things, even if her clients are not! We appreciate their expertise and attention to detail and looking out for our best interest."
"Thank you, Robin, for your wonderful feedback! I’m glad to know that our team’s knowledge and attention to detail have made a positive impact. We’re here to support your best interests and are always ready to assist with any future needs or questions."
Kassandra Reed
April 11, 2025
"Julie and her team are always there when I need them, even when I drop in unannounced! Always communicative and helpful!"
"Thank you so much, Kassandra! We truly appreciate your kind words. It’s always a pleasure to see you—whether it’s planned or a surprise visit! Our team is always here to help however we can. Thanks for being a part of our State Farm Family. "
Chris Snelling
March 31, 2025
"This team came highly recommended and they were hands down the best provider of homeowners insurance for me, as well as a pleasure to work with."
"Thank you Chris!!! We are delighted to work with you. Congratulations on the new home. "
Deborah Sullivan
March 28, 2025
"I was very pleased with the help I received today. Both phone calls were quickly responded to. I have had good interactions with a number of office personnel at State Farm. Thank you."
"Thank you for your kind words! We’re so glad we could assist you quickly and that you’ve had great interactions with our team. Providing prompt and friendly service is always our goal! We appreciate you and look forward to helping whenever you need us"
Kenneth Karnovsky
March 28, 2025
"My wife and I have been clients of Julie Bass's State Farm agency for more than 15 years. Julie and her team have consistently provided high quality, reliable, honest, and friendly service. It's often said that you truly don't know the quality of your insurance carrier until you have to make a claim: Julie is skilled at providing the appropriate insurance coverage for her clients, and filing claims with State Farm has always been a smooth process for us. Julie's agency and State Farm make a terrific team."
"Wow—15 years! We’re truly honored to have been your insurance team for so long. Providing reliable, honest, and friendly service is exactly what we strive for, and it means the world to hear that we’ve met that mark for you. Thank you for your trust and kind words—we look forward to many more years of working together!"
Antoinette Jackson
March 27, 2025
"Becky took the time to go over our policies and answer any questions we had. Julie came in and introduced herself to us and welcome us to her agency Every one we had contact with made us feel very welcome and comfortable. We highly recommend the Julie Bass State Farm Agency"
"Thank you for your wonderful review! We’re so glad you felt welcome and comfortable with our team. Taking the time to review policies and answer questions is what we love to do—because insurance should bring peace of mind, not confusion! We truly appreciate your recommendation and are excited to have you as part of our agency family!"
Tim Green
March 25, 2025
"Had my regular insurance review with Terry today. Great experience. She knew my needs, new my policies and made good recommendations for updates. Next Level! Thanks Julie Bass State Farm!"
"Thank you so much for your wonderful 5 star review!!! We are delighted to work with you!! "
james leighty
March 14, 2025
"I've been with Julie Bass for years and everything has been great 👍"
"Thank you so much, James! We truly appreciate your loyalty and kind words. It’s always a pleasure to work with you! You can always count on us to be here for you.”"
Cindi Fritz
March 8, 2025
"Receptionist was friendly. Agent was knowledgeable and very helpful. He promptly met my needs."
"“Thank you, Cindi! We truly appreciate your 5-star review. We’re so glad to hear that our team provided you with friendly service and prompt assistance. If you ever need anything in the future, don’t hesitate to reach out. We’re always happy to help!”"
Justina Wiegel
February 28, 2025
"Julie went above and beyond when helping me set up insurance for my new small business. She took the time to explain my options and find the perfect coverage for my needs. On top of that, she even sang to me on my birthday! Her blend of professionalism and personal touch made the whole experience exceptional. Highly recommend!"
"Thank you for the fantastic review! We’re so glad we could help you —and even throw in a birthday concert! We can’t promise she’ll go on tour anytime soon, but we can promise the same level of care and dedication whenever you need us. Wishing you all the best with your new business, and if you ever need anything (insurance advice or an encore performance), we’re here for you!"
Carlos Silva
February 21, 2025
"I called and was connected with Mr. Patrick Unson. He was very polite and knowledgeable during our communication. He demonstrated calmness and could sense his positive attitude while speaking with him. He was the comopete opposite of pushy insurance agent. He is definitely an asset to this organization."
"Thank you, Carlos, for your kind words and for taking the time to share your experience! We’re thrilled but not surprised to hear that Patrick provided you with polite, knowledgeable, and pressure-free service. We take pride in having team members like him who genuinely care about helping our customers. Your feedback means a lot, and we appreciate your support! "
Cassidy Zirkelbach
February 20, 2025
"Julie is super nice! She explained everything to me and she did it such a good job at it! I definitely understand insurance better now! Julie is the best!!"
"Thank you Cassidy! We are so delighted you came in and allowed us the privilege to work with you for your WI insurance. We hope to see you and your pup again soon. "
Alexander Moss
February 16, 2025
"Very happy with the customer service. Quick to get back to me with any issue I have!"
"Thank you for your kind words! We’re thrilled to hear that you’re happy with our customer service. Providing quick and helpful support is our top priority, and we appreciate you taking the time to share your experience. Let us know if you ever need anything—we’re always here to help!"
Megan Huff
December 30, 2024
"I use Julie Bass - State Farm Insurance Agent (and team) for my small business insurance and am always so pleased with the service. I had to call today to adjust something and Laura not only anticipated the need but helped to make sure it happened quickly. 10/10 recommend for any other small business owner who's looking for an insurance solution!"
mollythehuman
December 17, 2024
"Every person I have interacted with at Julie Bass State Farm has been friendly, helpful, and more than capable. From setting up my first car insurance plan to paying my monthly bill, I always feel like I’m dealing with someone who cares."
"Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you’ve felt cared for and supported by our team here at Julie Bass State Farm. Providing friendly and helpful service is our top priority, and we’re so glad we’ve been able to make your insurance journey—from setting up your first plan to managing payments—smooth and stress-free. We truly appreciate having you as part of our State Farm family and are always here to help whenever you need us!"
Julie Houg
December 13, 2024
"Julie and her staff are Top Notch!! My questions are answered in a timely manner, and they always are cheerful and happy to help me. I feel like my insurance needs are more than adequately covered by Julie, and are reviewed with me as my needs change. Exceptional service!"
"Julie we appreciate your kind words. You are a gem and it is a privilege to connect!!! "
Melissa Moss
December 13, 2024
"Wonderful agent, quick response time"
"Thank you Melissa! We always enjoy working with you and your family!!! "
Dave Severson
December 6, 2024
"just to give people a heads up i have been trying to work with my agent on three problems . i keep getting the run around and have contacted the claims adjusters on my own to try to get some help with all three problems. Know i have been contacted by a third party adjuster company to work on my problems. This is very poor service when my main contact does not even reach out to me to help out with this ."
"Hello David, Thank you for keeping me updated on your situation. I understand that a third-party adjuster has reached out to you regarding your claims, and I can see how that might add to your frustration. Please know that my priority is to ensure you receive the support you need throughout this process. While third-party adjusters can sometimes play a role in expediting claims, I want to assure you that I am here to assist you every step of the way. I will coordinate with them and ensure that all your concerns are addressed promptly. If you have any questions or need clarification about the involvement of the third-party adjuster, please feel free to reach out to me directly. I’m here to help and will do my best to ensure a smooth resolution for you. Thank you for your understanding, and I appreciate your patience as we work through this together. Best regards, Julie Bass – Agent info@juliebass.com"
Elizabeth Noel
October 17, 2024
"Julie bass is was so helpful and so kind since I signed up for State Farm. She always replied quickly or seems to be quick to me. So far no problems with State Farm."
"Elizabeth, thank you so much for your kind words! I'm glad to hear that you've had a positive experience since signing up with State Farm. It's wonderful that you find our responses quick and helpful. If you ever need anything or have any questions, feel free to reach out. We're here to assist you! - Julie Bass - State Farm Insurance Agent, Monona, WI"
Orrin Carr
October 15, 2024
"Great attention to detail and follow through."
"Orrin, Thank you for your wonderful review! I'm glad you appreciated our attention to detail and follow-through. We're always here to assist with any future needs or questions. - Julie Bass - State Farm Insurance Agent, Monona, WI"
shannon gabel
September 14, 2024
"I would advise finding a different insurance company, the hassle I have had with contacting this one has been nothing but a hassle. On top of it my policy got changed before the next due date was up, was told to pay another amount due when I already paid up for that month. Ended up paying it, and decided to go with another insurance company and they refuse to give me my refund back."
"Dear Shannon, Thank you for sharing your concerns and bringing to our attention the issue with your refund. We apologize for any inconvenience or frustration this may have caused you. We understand that timely and accurate refunds are essential, and we are sorry for any delays or confusion you experienced. We assure you that we take refund requests seriously and will investigate the matter thoroughly to rectify the situation. To resolve this issue, we are awaiting a breakdown of all activity from our accounting dept on your account. Our team is working diligently to understand the situation and ensure that you receive the refund you are rightfully owed. We value your feedback and appreciate your patience as we work towards a resolution. Our goal is to provide excellent customer service, and we regret that we fell short in this instance. We are committed to addressing the issue promptly and providing you with the assistance you deserve. Thank you for your understanding, and we look forward to resolving this matter to your satisfaction. Best regards, Laura Potter Customer Support Team "