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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Donaldson

Jackie Donaldson

July 18, 2024

5  out of  5 rating by Jackie Donaldson
"Laura was so helpful and all around great to work with when we needed a rather spur-of-moment homeowner’s insurance policy and answering a whole bunch of questions! Thank you so much, Laura!"
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Chad Mcgrath

June 24, 2024

1  out of  5 rating by Chad Mcgrath
"I was looking to get a quote for car insurance. Laura contacted me right away and we set up an appointment for the following day. She didn't show up. I gave her the benefit of the doubt and set up another appointment. She came to that one but for some reason she couldn't get a quote for my car. She said she was going to contact underwriting to understand why and call me back. That was two weeks ago and I never heard from her. Terrible experience."
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Pheny Windom

June 10, 2024

1  out of  5 rating by Pheny Windom
"I have been with this company for years, and it deeply concerns me to write this, but the communication I have received over the last month has been unacceptable. Laura has scheduled multiple appointments with me and has forgotten both times. Each time, I had to call her, only to hear, "Oh, sorry, I've been busy," or that she forgot and would call me back. I have yet to receive any follow-up from her. I need immediate assistance with basic policy questions and clarification on my account, as the policy portal provides insufficient information. It as if she doesn't want you to save money providing no information on the multiple car discounts or others. The lack of communication is unacceptable, and I need prompt attention to my inquiries!! It is unprofessional to miss every appointment without providing the courtesy of a timely call back. I expect this matter to be resolved immediately. *Unable to send a email due to one not being provided and my calls go unanswered and not returned. -Pheny"
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Ken Ehmpke

May 24, 2024

5  out of  5 rating by Ken Ehmpke
"Laura Potter answered my questions about an up coming car rental. She was quick and helpful. She saved me a lot of money that Budget wanted to add to the rental. Thanks Laura"
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Jon Richardson

April 19, 2024

5  out of  5 rating by Jon Richardson
"Teresa was extremely helpful In getting a new policy ready Last minute on a Friday. Julie and her team are Great to work with. Been with Julie and State Farm for over 10 years. Her Service is top notch!"
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Katia Marshall

April 18, 2024

5  out of  5 rating by Katia Marshall
"I've been with Julie Bass State Farm for over five years. I'm impressed with the quality, friendliness and expedited service. I've had questions come up over the years here and there and have always gotten answers in a timely manner. Laura at Julie Bass has been helpful a number of times. I don't do a lot of reviews and typically only do then when I can recommend without hesitation. Highly recommend."
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Eric Cortese

March 5, 2024

5  out of  5 rating by Eric Cortese
"Always willing to help and deliver on questions quickly! Have been a client for years and have never been disappointed!"
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Melissa Mikuski

February 29, 2024

5  out of  5 rating by Melissa Mikuski
"I’m very appreciative of everyone on Julie’s team over the years. Everyone is extremely friendly & helpful. Laura recently assisted me with what would have otherwise been a stressful situation but she made it comfortable and easy. It made my day! Thank you for all of your hard work and kindness. :)"
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Sue B

February 20, 2024

5  out of  5 rating by Sue B
"Julie and her staff are very friendly and helpful. Been a customer for years and so far State Farm hasn't given me a reason to go anywhere else. Great discounts too!"
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Denis Rudisch

November 4, 2023

5  out of  5 rating by Denis Rudisch
"Super friendly, competent, and fair. Julie is always looking out for her clients!"
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Thomas Hannah

April 12, 2023

5  out of  5 rating by Thomas Hannah
"Very knowledgeable staff! I love my bundle!!"
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Christy Churchill

April 3, 2023

5  out of  5 rating by Christy Churchill
"Terry was very personable and patient."
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Ashley Vossekuil

March 31, 2023

5  out of  5 rating by Ashley Vossekuil
"Great customer service and always very knowledgeable!! Would definitely recommend!!"
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Eugene Roether

March 30, 2023

5  out of  5 rating by Eugene Roether
"Polite people, nice prices."
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-maria Montes

March 30, 2023

5  out of  5 rating by -maria Montes
"Thank you for your great service! Teresa has always helped me with my insurance. She is very knowledgeable and has always been kind and patient with me while I learned about my policies."
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Laura Potter

March 30, 2023

5  out of  5 rating by Laura Potter
"Julie and her team have been our agents for about 6 years now and have always been spot on with answers/questions and claims!"
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Paula Hernandez

March 27, 2023

5  out of  5 rating by Paula Hernandez
"Thank you for always giving us the best service and rates. I enjoy working with Teresa because she always has my families best interest at heart. I have multiple vehicles, house, umbrella and life policies that Teresa explained to me in detail."
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Andrew Briddell

January 12, 2023

5  out of  5 rating by Andrew Briddell
"Julie and her entire State Farm team are first rate! We’ve been with her for over 10 years and couldn’t be happier with the service and support we receive from Julie and her colleagues."
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Frank Santiago

December 30, 2022

5  out of  5 rating by Frank Santiago
"My family and I have been dealing with Lora Gailloreto for about four years now! We have six drivers in our house and somehow Lora is able to keep us organized and insured especially with changes in the age of family members, location(canada/usa), vehicle upgrades/downgrades,housing etc. Lora has taken the time to review all of our policies with me, to make sure that we are getting the right coverage at the right price. I highly recommend Julie Bass- Lora Gailloreto 👍🏾"
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Cindy Pulvermacher

October 24, 2022

5  out of  5 rating by Cindy Pulvermacher
"Lynn answered phone at agents office. We talked and I decided I would call the company. I called Lynn again because i needed help and she called company for me. Lynn, Also called me to make sure all was ok"
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Heather Azar

October 14, 2022

5  out of  5 rating by Heather Azar
"Julie helped my family get multiple policies. She is super knowledgeable, kind, and truly cares. Everyone I have dealt with at her office has been very friendly and helpful. I highly recommend Julie and her team!"
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Delaney Haan

August 24, 2022

5  out of  5 rating by Delaney Haan
"Julie and her team are the best to work with! I appreciate their customer service and prompt replies. Thank you Julie!"
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Frankie Larson

August 12, 2022

5  out of  5 rating by Frankie Larson
"Julie and team are great to work with, very proactive and communicative, and understanding of life situations as they arise!"
Profile photo of Devon Chastain (Dev)

Devon Chastain (Dev)

July 19, 2022

5  out of  5 rating by Devon Chastain (Dev)
"Julie Bass and her expertise and experience, coupled with the special person she is, make for a rare and reliable Agent. State Farm is fortunate in having her these many years."
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Benjamin Wilcox

June 14, 2022

5  out of  5 rating by Benjamin Wilcox
"Tere is a top tier Account Representative. They are very friendly and knowledgeable. I would recommend anyone to use Julie Bass as their Insurance Agent."